When mediation is useful?

Mediation will be effective and helpful to help resolve a conflict, especially in the following situations:

- When emotions are very strong and make the conflict more complicated;
- When parties work together and cannot avoid the situation;
- When several people are involved in the conflict;
- When there is a desire to maintain healthy human relationships;
- When important decisions must be taken;
- When help is needed to resolve a conflict;
- When parties wish to avoid formal procedures.