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La Prairie | Longueuil | Montréal Saint-Basile-le-Grand | Châteauguay | Laval | Sherbrooke |
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A Constructive Approach to Conflict

Event hosted by:

Online registration

Une approche constructive du conflit

10 places available.
275$ per person.
Détails et inscription

There you go, it happened again! Something troubled you and you ended up angry and aggressive. A conflict emerged and the situation went out of control. You couldn't even think straight anymore. Why is that?

Objective: To use conflicts in a constructive way

There you go, it happened again! Something troubled you and you ended up angry and aggressive. A conflict emerged and the situation went out of control. You couldn't even think straight anymore. Why is that?

This course is dedicated to understanding the processes and reactions that are involved when conflict arises. You will discover its processes, its language and its origin in order to identify it, neutralize it and get back on track towards your objectives.

You will learn to make the best out of conflicts whether they happen at work or in your personal life.

Course elements:

  • Teamwork
  • Videos

Main themes:

  • Identifying the language of hostility;
  • The sources of conflict: tolerance and disarming, negotiation;
  • Conflict management techniques;
  • Workplaces rules to establish concerning decency and behaviour;
  • Philosophy of disciplinary measures.

Training procedure:

  • The duration is from 8h30 to 16h30, if the training is held in our conference room located at 10 Montée Robert at St-Basile-le-Grand.
  • If the training is organized in your workspace, the time slot will be whatever suits you best.

Note: We have not formed complete groups yet. We aim for groups ranging from 12 to 16 people. Consequently, the inscriptions we receive will be placed on a waiting list until a group is formed.